Introduction
Stellar-Learn ("Stellar-Learn," "we," "our," or "us") values your privacy and is committed to protecting personal data. This Privacy Policy explains how we collect, use, store, and protect information when you visit Stellar-Learn.com or use the Stellar-Learn learning platform (the "Platform").
This Policy applies to students, instructors, individual users, and enterprise or institutional customers, including organizations that license the Platform for workforce training, education, or professional development.
We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) and, where applicable, the Family Educational Rights and Privacy Act (FERPA).
1. Categories of Users Covered by This Policy
Stellar-Learn supports multiple user roles:
- Students / Learners — individuals enrolled in courses or training programs
- Instructors / Content Creators — individuals who create, manage, or deliver content
- Enterprise & Institutional Users — employees, contractors, or members of organizations that license Stellar-Learn
- Administrators — authorized representatives managing accounts on behalf of an organization
This Policy applies to all users, with additional provisions described below for education and enterprise use.
2. Information We Collect
2.1 Information You Provide Directly
Depending on your role, we may collect:
- Name
- Email address
- Phone number
- Organization, school, or employer name
- Account credentials (e.g., username, password)
- Course enrollments and learning progress
- Instructor-created content and communications
- Support requests and correspondence
- Any other information you voluntarily submit
For enterprise or institutional accounts, information may be provided directly by the organization that grants you access to the Platform.
2.2 Automatically Collected Information
When you access Stellar-Learn.com or use the Platform, we may automatically collect:
- IP address
- Browser type and version
- Device and operating system information
- Platform usage data (pages viewed, features used, time spent)
- Referring URLs
- Cookies and similar tracking technologies
This data is used for platform operation, analytics, security, and improvement.
3. How We Use Personal Data
We use personal data to:
- Provide, operate, and maintain the Stellar-Learn Platform
- Create and manage user accounts and permissions
- Deliver courses, assessments, certifications, and learning content
- Enable instructor and administrator functionality
- Communicate service-related notices and updates
- Provide technical support and customer assistance
- Improve platform performance, reliability, and security
- Monitor usage for compliance, fraud prevention, and misuse
- Send marketing communications only where permitted or with consent
4. Students, Instructors & Educational Data (FERPA)
4.1 FERPA Compliance
When Stellar-Learn is used by schools, districts, universities, or educational institutions subject to FERPA, Stellar-Learn acts as a "school official" with a legitimate educational interest, as defined under FERPA.
We process Student Education Records solely for the purpose of:
- Providing the Platform and educational services
- Supporting instruction, learning progress, and assessment
- Operating and improving platform functionality
4.2 Use and Disclosure of Student Data
- Student data is not sold or used for advertising
- Student data is not used for marketing
- Data is disclosed only to authorized school officials, instructors, or service providers acting on our behalf
- Access to student records is role-based and permission-controlled
- Educational institutions retain control over student data and may request access, correction, or deletion in accordance with FERPA and applicable agreements.
5. Enterprise & B2B Customer Data
5.1 Data Roles
For enterprise, employer, or institutional customers: The organization is the Data Controller. Stellar-Learn acts as a Data Processor with respect to user data processed on the organization's behalf. We process personal data only in accordance with this Privacy Policy, applicable data protection laws, and our contractual agreements with the organization.
5.2 Administrative Access
Enterprise administrators may have access to user data (such as course participation and completion) as necessary to manage training, compliance, or workforce development programs. Users should direct privacy-related requests first to their organization's administrator when applicable.
6. Legal Bases for Processing (GDPR)
For users in the EEA, UK, or Switzerland, we process personal data under the following lawful bases:
- Contract — to provide access to the Platform and services
- Consent — where required, including marketing communications
- Legitimate Interests — platform operation, improvement, and security
- Legal Obligations — compliance with applicable laws
You may withdraw consent at any time where consent is the lawful basis.
9. International Data Transfers
Personal data may be transferred to and processed in countries outside your country of residence, including the United States.
For transfers from the EEA/UK, we rely on:
- Standard Contractual Clauses (SCCs)
- Adequacy decisions, where applicable
- Additional technical and organizational safeguards
10. Data Retention
We retain personal data only for as long as necessary to:
- Provide and maintain Platform access
- Support learning records and certifications
- Meet contractual, legal, and regulatory obligations
- Resolve disputes and enforce agreements
Data may be retained longer when required by educational institutions or enterprise customers under applicable agreements.
11. Your Privacy Rights
Depending on your location, you may have the right to:
Access
Access your personal data.
Correction
Correct inaccurate or incomplete data.
Deletion & Restriction
Request deletion or restriction of processing.
Other Rights
Object to processing, data portability, withdraw consent, lodge a complaint.
For enterprise or educational users, requests may be handled through your organization or institution.
12. Data Security
We implement appropriate administrative, technical, and physical safeguards to protect personal data.
Despite these measures, no system is completely secure, and we cannot guarantee absolute security.
13. Third-Party Links
The Platform may contain links to third-party websites or services.
We are not responsible for their privacy practices and encourage review of their policies.
14. Changes to This Policy
We may update this Privacy Policy from time to time.
Updates will be posted on this page with a revised "Last updated" date.
15. Contact Us
For privacy-related questions or requests:
